Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationship. We ask one customer service question: "On the scale of 1 to 10, how likely are you to recommend us to somebody else?”
Testimonials
Roles Residents - "For the Audio Visual work I would say a 9. The gentleman who came to work for us were wonderful. They were patient, thorough and conscientious. They truly stood out." - Anya Roles
Brinen and Associates - "10. Great job. Professional, helpful, and let us practice law." - Josh Brinen
American Properties - Everyone did a good job. Rona was very pleased. She asked Alisa to send technicians that can handle a lot of questions, and Kevin and Miguel answered every question they had. She said that they were very nice and professional. They had one issue with the AA disconnecting at night and on the weekends, but Kevin fixed it. NPS: 10. She does not know of any companies that could use our services, but would definitely recommend us to neighbors in the building.
Asset Alliance - The technicians were fabulous. NPS:10.
NoVo Foundation - Kelly says our technicians were Fantastic. Everything is working properly. NPS:10.
Michelle Rago - Garrett says there is a programming issue, but that our guys are already on top of it. He says we have been great to work with; the product works well and the technicians are wonderful. NPS:10.
Caris and Company - Tom said "job well done". We were the only aspect of his move that didn't go wrong. NPS:10.
Gerson Group - Victoria thinks we are amazing. NPS: "Out of the ballpark". We'll call that a 10.
Ecosphere Technologies - Katie says everything was great, and that the job was nice and neat. NPS:10.
Merrill, Abby Residence - Abby said that the install went very well, and that she has already recommended us. NPS:10.
Law Office of Andrew Weltcheck - Andy said the install went great. Everybody in the company seems to be well-informed and extremely helpful. Richard in particular was great. NPS:10.
Gavin Brown - Mishu said he doesn't have a lot of experience with tech companies, but he said nothing went wrong. NPS:9.5.
Bickel and Brewer - Susan said that the server works fine and that she always recommends us. NPS:10+
STC - Robin says that waiting on Verizon has been a pain, but that we have been very prompt in our responses to issues, and that the install went well. NPS:10.
Wellspring Advisors - Overall, Matt said "high marks to the techs." NPS:10. He recommends us all the time.
Eddie Brill Residence - Eddie is happy with his setup 95% of the time. He says he loves the personal service. NPS:10.
Kensington Vanguard - Steven said the install went smoothly and quickly, that the technician was done in only 45 minutes. NPS:10. He has already recommended us.
Marilyn Model Agency - Carlos said that nothing needs to be addressed, and that the install went very smoothly. NPS:10.
Konigsberg Wolf - Djoy says the cabling went smoothly. NPS:10.
Athorn Clark - Chris said that things went smoothly and that we were on top of everything. She has no complaints. NPS:10
Greystone Corporate Realty - "All the representatives from your company were a pleasure to deal with. NPS:10 I would recommend your company and already have."
Seminole Capital - She said that Elliott and Mikhail were both great. NPS:10.
Samco - Adam said everything is working great, and that we are the only company he recommends. NPS:10.
We have been customers of Everglades Technologies for two and a half years. When we moved into our space we needed a strong, integrated telecommunications package to support our growing company. Everglades came through beautifully. Not only did they set up and train us on our system, but they have been partners with us in adding to and refining our system to make it work for us."
- Moxie Pictures
"We have been customers of Everglades Technologies for four years. As a growing, Manhattan-based company, we were in immediate need of an efficient and reliable phone system. Everglades installed and currently maintains our system of over 20 Nortel phones. It is easy to recommend Everglades Technologies as a solution to any company's telecommunications needs. They initially came to our office and worked with us to tailor a system right for our specific needs. Since then they have retailored and serviced our system upon request. Their technicians are very competent and always personable, and their response time is impressive. Our company has benefited immensely through its relationship with Everglades. Our organized network shows our professional nature to clients, and allows us to communicate with them and each other as effectively as possible. Everglades Technologies has proven to be an honest and reliable company that I can proudly recommend."
- WNS North America, Inc.
"I would like to congratulate everyone on a job very well done at our offices, past, present and future. We are so pleased with the voice/internet network you designed and installed for us that we utilized daily for all of our client needs. We realize that we are not your only client, but your reliability & dependability does not go unappreciated. Between Richard, Dmitriy and Ben we have had all of our needs met throughout the last year and we look forward to the same service in the future. We look forward to working with you further as our company continues to grow."
- X-Shares Advisors, LLC.
