• Unlimited local and long distance calls (on certain plans)
• Connect multiple offices. Keep extension-to-extension dialing.
• Caller ID, call waiting, call transfer, redial, and three-way calling (conference calling)
• Customizable auto-attendant
• Direct telephone number for each person (DIDs)
• Portability. Plug your office phone into any internet access port and place and receive calls just like you are in the office
• Flexibility. Forward calls to a particular number or play a particular greeting based on the caller ID information displayed
• Receive calls to your office phone and cell phone simultaneously
• Receive voicemails as email attachments
• Remote web-based management of your telephone and features
• Easy to Use Web Interface allow you to visually see company directories and caller ID logs
• Track who has called, when, and their number
• See how long the duration of each call is and its associated caller ID information
• Place calls from your computer
• Music on Hold
• Dial your telephone from Outlook or from Internet Explorer

Increased Savings - Save up front by skipping the big equipment costs of a traditional PBX.  Plus, Voipstream leverages a single circuit to provide both phone and internet service.

Scalability – Easily grow your system with your business, from 2 to 200.  A quick call or email is all that’s needed to have a phone installed in your office for a new employee within 3 days.

Never Miss a Call - With a traditional phone system, if your phone system or service stops working, you’re losing calls. Callers will hear a busy signal or “Out of Service” message. But with Voipstream Hosted PBX, even if your internet goes out, all calls still go to voicemail. Plus, we can re-route your calls anywhere you want, even to your cell phone.  This means your callers will never hear a busy signal or operator error message again.

Gain Portability - Not having a phone system in your office means you can plug your phone into any internet connection and your phone will maintain its identity and features. You can move your phone from desk to desk, or from the office to your home, and it will maintain its associated numbers, voicemail and programming.

Can I keep my telephone number? Yes. Everglades Technologies will work with you to port your telephone number and ensure a seamless transition during your install.

How does 911 Emergency Services work with Voipstream Hosted PBX? When phone calls are made to emergency services, those calls are tracked to a physical address. It’s important for you to know that your office phone will be assigned to your company’s address. Regardless of where you are, and no matter where you plug your phone, if you call 911, help will be dispatched to your company’s address. Therefore, Everglades recommends that you do not use your IP phone to call 911 if you are not in your office.

Is Voipstream Hosted PBX less expensive than a Traditional Phone System? When you add it all up, Voipstream Hosted PBX is about 20% less expensive in an office setting of 10-20 users. Here’s why:

What Happens if my T1 circuit goes down? Calls will always arrive at our system. Even if the connection to you is down, calls will either be answered by voice-mail or will be routed to your cell phone/alternate location.